In a word…no. It has been said that a physician’s patient communication skills are just as important as their clinical knowledge. After all, it is only by “talking to and listening patients” that physicians are able to accurately diagnose and treat their conditions. I have yet to meet a physician who did not agree with […]
Hint: They Aren’t As Good As Your HCAHPS Scores Suggest Now that over 50% of physicians are employed by hospitals, this is a question that should be on the minds of progressive hospital executive teams. With good reason. Patient-reported outcomes, including satisfaction and loyalty, are going to play an increasing role in determining how much […]
Electronic medical records (EMRs) make a lot of sense. Ideally they capture, store, and report on all the pertinent information that’s floating around out there concerning your health. One of the supposed advantages of EMRs is their ability to sort through vast quantities of health data to “alert” physicians to important gaps in your care. […]