Patient-Centered Physicians Have Lower Diagnostic Testing Costs

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For many physicians, the term “patient-centered” conjures up concerns about longer office visits and patients demanding expensive diagnostic tests and procedures they don’t need. There concerns are completely understandable. After all, medical schools until recently never really taught physicians what it meant to be patient-centered…or the intrinsic benefits of being patient-centered. It doesn’t help that […]

What Makes A Good Doctor…And Can We Measure It?

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The following is a authorized re-post of a recent piece by Ashish Jha, MD from his blog An Ounce of Evidence.   I recently spoke to a quality measures development organization and it got me thinking — what makes a good doctor, and how do we measure it? In thinking about this, I reflected on […]

The Power Of Conversations Between Physicians And Patients

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People always ask me how I got started with my work in physician-patient communications.  Like so many people, I had a story that I felt needed to be told.  Much of my inspiration over the course of the last five years of writing Mind the Gap have come from my wife and my journey as […]

Some Practical Advice For HIMSS 2014 Attendees…

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HIMSS14, the big conference for all things dealing with health IT, is right around the corner. It’s a great conference – wish I could attended this year. But my wife’s health keeps me close to home these days. Since I can’t be there on my soap box, I want to share here a few thoughts […]

Doing Patient Engagement For The Wrong Reasons Doesn’t Work

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I recently came across an interview with Stephen Beck, MD, Chief Medical Information Officer (CMIO) at Catholic Health Partners. Dr. Beck was being interviewed on the subject of patient portals and patient engagement. Here’s a quote from that interview. “While we have many enrolled patients in our patient portal, it’s not simply the enrollment but […]

Satisfaction With Provider Communication In Recent Study Is Lower In Patient Center-Medical Homes (PCMH) Than Non-PCMH

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A recent blog headline on the Patient-Centered Primary Care Collaborative (PCPCC) recently caught my attention.  It was entitled Patient Satisfaction With Medical Home Quality High.  I was intrigued.  I asked myself high compared to what?  Non-PCMH practices? The study, which appeared in the November-December 2013 Annals of Family Medicine, asked 4,500 patients (2009 Health Center […]