Satisfaction With Provider Communication In Recent Study Is Lower In Patient Center-Medical Homes (PCMH) Than Non-PCMH

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A recent blog headline on the Patient-Centered Primary Care Collaborative (PCPCC) recently caught my attention.  It was entitled Patient Satisfaction With Medical Home Quality High.  I was intrigued.  I asked myself high compared to what?  Non-PCMH practices? The study, which appeared in the November-December 2013 Annals of Family Medicine, asked 4,500 patients (2009 Health Center […]

The Myth Of Patient-Centered Care

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I can’t think of any strategic initiative in recent time with more potential to engage and active patients, improve patient health outcomes and enhance patient experiences than the call by the Institute of Medicine in Crossing the Quality Chasm for providers to become more patient-centered.  Specifically, more patient-centered in the way they communicate with patients. […]

Shared Decision Making – Not Ready For Prime Time – Nor Evidently Is Patient-Centered Care

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When it comes to delivering truly patient-centered care…how are providers supposed to know when they have “arrived”?   According to Michael Berry, MD, President of the Informed Medical Decisions Foundation, providers will know they have achieved the “pinnacle of patient-centered care” when they routinely engage their patients in shared decision-making (SDM). In theory, shared decision-making (aka […]